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automationintermediate

Signal & Research Decision Coach

A guided decision-support flow that helps teams separate trustworthy branch signals from polished noise, spot dirty data early, and decide when automation is safe vs when judgment must step in.

Calypso
2 integrations

Integrations

Calypso Knowledge BaseWhatsApp

Tags

signal-qualitybranch-metricsdecision-makingdata-hygieneautomation-guardrailsattribution

Workflow Visualization

Rendered directly from the published workflow JSON.

18 nodes16 connections
CWorkflow settingsFlow ConfigsConfigConfigGuided routing for signaltrust, dirty data checks,automation guardr...Trigger: inputDefines the graph defaultsIUser messageInputInputInputWhatsApp entry pointNew conversations begin hereKBKnowledge Base answer…Knowledge BotResponseResponseIf the user asks aboutdefinitions, thresholds, or…Mode: ai_sticky_releaseFallback enabledIMChoose a decision…Interactive MessageResponseResponsePick what you need. If a numberlooks *too tidy*, it’s usuallyhiding a footnote.7 options • Trust numbers •Dirty signal checkTip: If you can't explain the…IFIf: trust_numbersIFLogicLogictrust_numbers =TRUE -> next FALSE -> waitTTrustworthy numbers…Simple MessageResponseResponseHere’s what usually *deservestrust* (and what’s polishednoise): 1) **Definition…737 charsIFIf: dirty_signalIFLogicLogicdirty_signal =TRUE -> next FALSE -> waitTDirty signal early…Simple MessageResponseResponseDirty data rarely looks dirty.It looks *confident*. Try thesefast tripwires before the…746 charsIFIf: auto_vs_humanIFLogicLogicauto_vs_human =TRUE -> next FALSE -> waitTWhen to trust…Simple MessageResponseResponseAutomation is great atrepetition. It’s terrible atnoticing when reality changed.…693 charsIFIf: messy_to_insightIFLogicLogicmessy_to_insight =TRUE -> next FALSE -> waitTMessy evidence →…Simple MessageResponseResponseTurning messy evidence intoinsight isn’t “cleaning untilit behaves.” Try this instead:…711 charsIFIf: compare_attribIFLogicLogiccompare_attrib =TRUE -> next FALSE -> waitTBranch & attribution…Simple MessageResponseResponseWhat teams routinely misreadwhen comparing branches andattribution: - **Ranking ≠…770 charsIFIf: signal_cultureIFLogicLogicsignal_culture =TRUE -> next FALSE -> waitTBuild a…Simple MessageResponseResponseA healthy signal cultureproduces decisions—not prettierdashboards. A few habits that…728 charsIFIf: talk_analystIFLogicLogictalk_analyst =TRUE -> next FALSE -> waitFHHandoff to analystMessenger HandoffHandoffHandoffOperations AnalyticsGood call. This looks like itcould benefit from human review…Routes the conversation to a…

Use the JSON view if you need to inspect or copy the exact structure.

Workflow guide

A practical operator-friendly explanation of how this automation works.

4 sections

How it works

This workflow acts like a calm, experienced advisor sitting in the meeting with you—before the team confidently drives off a cliff with “clean-looking” numbers. It uses your Knowledge Base first (for your internal definitions and policies), then offers a short menu of decision-shaped prompts to quickly diagnose whether a branch metric, conversation trend, or attribution story deserves trust.

Operators use it to triage messy evidence without “sanitizing away” the truth: you’ll get practical checks for dirty signal, comparisons that usually mislead, and guidance on when automation can be trusted—and when it needs a human in the loop.

Key features

  • Knowledge Base-first responses for your internal metric definitions, thresholds, and branch policies
  • Button-based menu that routes to the exact decision situation (trust, hygiene, automation, comparisons, culture)
  • Fast “dirty signal” checks designed to catch problems before the confident meeting
  • Clear guidance on when to accept automated outputs vs when to require human review
  • One-tap handoff path for cases that should go to a human analyst

Step-by-step

  1. Input (Trigger): A teammate asks a question or requests a sanity check on a branch number, conversation trend, or attribution claim.
  2. Knowledge Base Policy: If the question maps to known internal definitions (e.g., “What counts as a qualified conversation?”), the workflow answers from your Knowledge Base. If not, it continues to guided routing.
  3. Interactive Menu: The user selects what they need:
    1. Which branch numbers deserve trust?
    2. Spot dirty signal before the meeting
    3. Automation vs human judgment
    4. Messy evidence → usable insight
    5. Comparing branches & attribution pitfalls
    6. Build a signal culture (less slides, more decisions)
    7. Talk to a human analyst
  4. Decision Guidance (Routed Text): The workflow returns a concise playbook tailored to the selected situation.
  5. Human Handoff (Optional): If the user chooses the analyst option, the workflow sends a handoff message and routes to the specified department.

Setup requirements

  • Calypso Knowledge Base: Recommended. Add (or confirm) entries for metric definitions, branch comparison rules, attribution rules, and escalation policies.
  • Credentials: None required for this workflow as configured.
  • Optional routing: Configure the target department for analyst handoff (name/id) if you want the “Talk to a human analyst” path to route correctly.

Ready to use this workflow?

Import this workflow into your Calypso account and start automating your processes.

Go to Calypso