Signal & Research Decision Coach
A guided decision-support flow that helps teams separate trustworthy branch signals from polished noise, spot dirty data early, and decide when automation is safe vs when judgment must step in.
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Workflow Visualization
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Workflow guide
A practical operator-friendly explanation of how this automation works.
How it works
This workflow acts like a calm, experienced advisor sitting in the meeting with you—before the team confidently drives off a cliff with “clean-looking” numbers. It uses your Knowledge Base first (for your internal definitions and policies), then offers a short menu of decision-shaped prompts to quickly diagnose whether a branch metric, conversation trend, or attribution story deserves trust.
Operators use it to triage messy evidence without “sanitizing away” the truth: you’ll get practical checks for dirty signal, comparisons that usually mislead, and guidance on when automation can be trusted—and when it needs a human in the loop.
Key features
- Knowledge Base-first responses for your internal metric definitions, thresholds, and branch policies
- Button-based menu that routes to the exact decision situation (trust, hygiene, automation, comparisons, culture)
- Fast “dirty signal” checks designed to catch problems before the confident meeting
- Clear guidance on when to accept automated outputs vs when to require human review
- One-tap handoff path for cases that should go to a human analyst
Step-by-step
- Input (Trigger): A teammate asks a question or requests a sanity check on a branch number, conversation trend, or attribution claim.
- Knowledge Base Policy: If the question maps to known internal definitions (e.g., “What counts as a qualified conversation?”), the workflow answers from your Knowledge Base. If not, it continues to guided routing.
- Interactive Menu: The user selects what they need:
- Which branch numbers deserve trust?
- Spot dirty signal before the meeting
- Automation vs human judgment
- Messy evidence → usable insight
- Comparing branches & attribution pitfalls
- Build a signal culture (less slides, more decisions)
- Talk to a human analyst
- Decision Guidance (Routed Text): The workflow returns a concise playbook tailored to the selected situation.
- Human Handoff (Optional): If the user chooses the analyst option, the workflow sends a handoff message and routes to the specified department.
Setup requirements
- Calypso Knowledge Base: Recommended. Add (or confirm) entries for metric definitions, branch comparison rules, attribution rules, and escalation policies.
- Credentials: None required for this workflow as configured.
- Optional routing: Configure the target department for analyst handoff (name/id) if you want the “Talk to a human analyst” path to route correctly.
Ready to use this workflow?
Import this workflow into your Calypso account and start automating your processes.
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