NPS + CSAT
Measure loyalty and satisfaction with context.
Tool·WhatsApp Surveys
Automated Feedback & Surveys on WhatsApp.
Conversational surveys that adapt to answers, capture nuance, and generate insights. Knowledge Agent lives inside the workflow to keep context, grounding, and the right next step clear.
+3Ă—
Participation
+38%
Response
Auto
Insights
-55%
Analysis time
Recommended
Knowledge Agent
Adds grounding and continuity to conversational workflows with adaptive questions, precise answers, and shared context.
Start from the objective
You describe the outcome. Calypso designs the workflow and ships it in seconds.
Also works with
A conversation that measures.
The best surveys aren’t “sent”. They’re talked through. The workflow chooses the next question, detects signals, and turns answers into actionable data.
Use cases
Three examples. One system: objective → workflow → channel → measurement.
Product + post‑purchase
Find real friction and opportunities.
Automatic insights
Summaries, trends, and alerts by theme.
How it becomes a workflow
Not “a feature”. A node inside an orchestrated system.
Objective
E.g. raise NPS or reduce onboarding friction.
Workflow
Adaptive questions, segmentation, follow-ups.
Improve
Measure by branch and adjust questions + timing.
Nodes you combine
Your tool lives inside the workflow: logic, integrations, approvals, and agent-nodes.
Adaptive questions
Next step based on the answer.
Theme classification
Detect topics and sentiment.
Integrations
CRM, BI, Slack, webhooks.
Agent-nodes
Autonomous analysis inside the workflow.
Runs across your channels
One objective. One workflow. The right channel—with shared context.
WhatsApp Business App
Start fast with one‑click integration.
WhatsApp API
Scale sends, segmentation, routing.
Integrations
Close the loop with your stack.
Measure each branch. Generate insights. Improve.
Every question path has metrics: completion, drop-off, sentiment, themes. Adjust the workflow and ship improvements with confidence.
Continuous improvement loop
Measure each branch → find friction → adjust the node → ship.
Completion Drop‑off Sentiment Themes
From data to decision
Calypso Agent reviews objectives and KPIs, suggests improvements, and you approve before the workflow updates.
Build your first conversational survey.
Get started for free. Define the objective and let Calypso Agent review it and build the workflow.