Industry·AI for Logistics
Automate Logistics Support with AI Chatbots.
An objective-driven playbook: answer “where is my order?” with real data, communicate exceptions, escalate claims with context.
Resolution ↑ Time ↓ Exceptions ↓
Playbook
Common objectives
Pick an objective and review a simple workflow sketch with nodes, channels, and metrics.
Common objectives
Pick an objective and review a simple workflow sketch with nodes, channels, and metrics.
Objective
Automatic tracking (WISMO)
Real-time status + consistent replies without tickets.
Workflow (simple sketch)
Identify shipment Check tracking Reply
Nodes you combine
IntegrationsContextTemplatesRouting
Channels
WhatsApp Integrations
Success (metrics)
↓
Tickets
↓
Response time
↑
Resolution
24/7
Coverage
Workflow library for logistics
Common templates for tracking, exceptions, and claims.
Template
WISMO deflection
Tickets
When most inquiries are shipment status.
Tracking Reply Handoff
Template
Exception alerts
CSAT
When you want to be proactive about delays/incidents.
Event Notify Route
Template
Claims triage
Resolution
When you need organized escalation with context.
Triage Inbox SLA
Runs across channels
WhatsApp Business App
One‑click integration to start fast.
WhatsApp API
Scale notifications and routing.
Integrations
Tracking providers, CRM, and webhooks.
Case-type analytics
Measure by branch: tracking, exceptions, claims. Identify friction, time, and handoffs to optimize the workflow.
measure → learn → ship
ResolutionTimeHandoffsExceptions
Define your objective. Calypso designs the workflow.
Get started for free and enable the logistics playbook.