Signal Hygiene Coach for Confident Decisions

This workflow turns messy branch numbers, conversation notes, and “everyone feels like…” updates into decision-ready checks—without pretending the data is cleaner than it is. It starts with a knowledge-base policy so Calypso can answer direct questions, then offers a menu of decision-shaped prompts that help operators pressure-test signals before a confident meeting drives a wrong call.

It’s designed for the moment right before commitment: selecting a branch playbook, reallocating budget, calling a performance issue, or declaring a campaign “worked.” The coaching is biased toward catching failure modes early (definition drift, selection bias, misread attribution) and knowing when automation is safe—and when it’s lying politely.

• Knowledge-base-first behavior for quick Q&A, then guided routing into practical decision checks.
• Button-based menu for common signal problems: trustworthiness, dirty signal detection, automation vs judgment, comparisons, and culture.
• Repeatable “meeting-proof” prompts that reduce confident-but-wrong decisions.
• Built-in escalation path to a human via a handoff node.
• Loops back to the menu after each coaching response so operators can run multiple checks in one session.

1. Trigger: A user starts the conversation (incoming message).
2. Knowledge base policy: Calypso attempts to answer directly from your knowledge base and keeps context available for follow-ups.
3. Decision menu: The workflow presents a button menu: trust branch numbers, spot dirty signal, automation vs judgment, compare branches & attribution, build signal culture, or request a human handoff.
4. Routing: Based on the selected button, the workflow routes into the matching check.
5. Coaching response: A targeted message provides practical prompts and pitfalls to look for.
6. Continue or escalate: After the coaching message, the workflow returns to the decision menu. If the user selects Human handoff, it routes to the fallback handoff.

• No credentials required.
• (Optional but recommended) A populated Calypso knowledge base covering your branch metrics definitions, data sources, and reporting cadence so the knowledge-base policy can answer “what does this number mean here?” questions consistently.