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Signal Design & Decision Assistant

An interactive decision helper that turns messy branch metrics, conversations, and attribution signals into practical, trustworthy next steps—before confident meetings go off the rails.

Calypso
1 integrations

Integrations

Calypso Knowledge Base

Tags

signal-qualitydecision-makingbranch-metricsattributionresearch

Workflow Visualization

Rendered directly from the published workflow JSON.

21 nodes25 connections
CWorkflow settingsFlow ConfigsConfigConfigKB-first signal guidance +interactive routing todecision-shaped pla...Trigger: inputDefines the graph defaultsIInbound messageInputInputInputWhatsApp entry pointNew conversations begin hereKBSignal guidance…Knowledge BotResponseResponseGive practical, decision-readyguidance about signal trust,…Mode: defaultFallback enabledIMDecision menuInteractive MessageResponseResponsePick what you’re trying todecide. I’ll keep it practical:what to trust, what to...6 options • Trust branch nums •Dirty signal checkTip: If a number looks "too…IFIf: audit numbersIFLogicLogicaudit_numbers =TRUE -> next FALSE -> waitIFIf: spot dirty signalIFLogicLogicspot_dirty_signal =TRUE -> next FALSE -> waitIFIf: automation vs…IFLogicLogicautomation_vs_judgm...TRUE -> next FALSE -> waitIFIf: compare branchesIFLogicLogiccompare_branches =TRUE -> next FALSE -> waitIFIf: build signal…IFLogicLogicbuild_signal_cultur...TRUE -> next FALSE -> waitIFIf: talk to analystIFLogicLogictalk_to_analyst =TRUE -> next FALSE -> waitTPlaybook: trust the…Simple MessageResponseResponseHere’s how to tell *trustworthybranch numbers* from polishednoise: 1) **Start with “can…978 charsTPlaybook: spot dirty…Simple MessageResponseResponseDirty signal usually shows up*right before* a confidentmeeting. Here are the early…956 charsTPlaybook: automation…Simple MessageResponseResponseWhen to trust automation (andwhen not to): **Safe toautomate when:** - The decisio…855 charsTPlaybook: compare…Simple MessageResponseResponseComparing branches,conversations, and attribution:what teams misread first 1)…958 charsTPlaybook: build a…Simple MessageResponseResponseA signal culture that helpsdecisions happen (not justslides) - **Name the decision…655 charsIMNext moveInteractive MessageResponseResponseWant to ask another signalquestion, or bring in a humanfor a high-stakes call?2 options • Ask another quest...• Talk to analystIFIf: ask another…IFLogicLogicask_another =TRUE -> next FALSE -> waitIFIf: talk to analyst…IFLogicLogictalk_to_analyst =TRUE -> next FALSE -> waitTHow to continueSimple MessageResponseResponseSend your next question (or themetric name + the decision it’smeant to support). If it’s…198 charsTDidn’t catch thatSimple MessageResponseResponseI didn’t catch a buttonselection. Please tap one ofthe options above so I can…112 charsFHHandoff: Insights &…Messenger HandoffHandoffHandoffInsights & AnalyticsGot it—looping in Insights &Analytics. Please share: (1) th…Routes the conversation to a…

Use the JSON view if you need to inspect or copy the exact structure.

Workflow guide

A practical operator-friendly explanation of how this automation works.

4 sections

How it works

This workflow is a chat-style decision assistant for leaders and operators who need to make calls from imperfect branch numbers, messy conversations, and “looks-fine” dashboards. It helps you quickly diagnose whether a signal is trustworthy, what’s likely contaminated, and what to do next—without turning the conversation into a stats lecture.

It uses a Knowledge Base-first policy to answer plain-English questions when possible, then routes the user into a decision-shaped menu (audit numbers, spot dirty signal, automation vs judgment, comparisons, and culture). Each path ends with practical guidance and a simple “what next?” prompt.

Key features

  • Knowledge Base-first responses with routing fallback for consistent, on-brand guidance
  • Button-based menu that maps to real decisions (not abstract “thought leadership”)
  • Dedicated paths for: trusted vs polished-noise branch metrics, dirty signal detection, automation vs judgment, and branch/conversation/attribution comparisons
  • A repeatable “Next move” prompt to keep decisions moving (back to menu or handoff)
  • Optional handoff to a human team when the situation is ambiguous or high-stakes

Step-by-step

  1. Trigger: The workflow starts when a user messages in (Input).
  2. Knowledge Base policy: The assistant uses your Knowledge Base guidance first, and is allowed to fall back to routing when the user’s need is decision/navigation oriented.
  3. Decision menu: The user picks what they’re trying to decide:
    • Audit which branch numbers deserve trust
    • Spot dirty signal before the meeting
    • Decide when to trust automation vs human judgment
    • Compare branches, conversations, and attribution safely
    • Build a signal culture that helps decisions happen
    • Talk to an analyst
  4. Targeted guidance: The workflow sends a focused, operator-friendly playbook for the selected topic.
  5. Next move: The user chooses either:
    • Back to menu (to run another diagnostic), or
    • Talk to an analyst (handoff)
  6. Handoff (optional): If selected, the workflow routes the conversation to Insights & Analytics with a clear handoff message.

Setup requirements

  • Calypso Knowledge Base connected and populated with your internal definitions (branch metric definitions, attribution rules, data freshness SLAs, and known edge cases).
  • No additional credentials are required beyond access to Calypso and your Knowledge Base.
  • Optional: Ensure the Insights & Analytics department exists (or update the department fields in the fallback node).

Ready to use this workflow?

Import this workflow into your Calypso account and start automating your processes.

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