Signal Checks for Better Decisions

This workflow is a practical “signal coach” you can run in chat before a meeting, a rollout, or a branch comparison. It helps people stop treating polished dashboards as truth and instead pressure-test what the numbers mean, what they’re missing, and what would change your decision.

Users pick what they’re deciding (trusting branch metrics, spotting dirty signals, automation vs judgment, attribution comparisons, or building signal culture). The workflow returns a tight checklist and a decision-shaped next step—so you get fewer confident wrong calls and more early detection of “this looks fine… until it isn’t.”

• One-tap interactive menu (button-based) to route people to the right decision check.
• Knowledge-base policy placed before routing to keep advice consistent with your internal definitions and standards.
• Fast “trust vs noise” checks specifically aimed at branch-level metrics and conversations.
• Automation guidance that draws a clear line between what machines do well and where human judgment must stay in the loop.
• Optional handoff to a human team via a dedicated fallback path.

1. Trigger: The workflow starts when a message arrives (Input).
2. Policy: A Knowledge Base Policy activates so responses align with your approved signal and reporting standards.
3. Menu: An Interactive Message asks what kind of decision check the user needs.
4. Routing: A chain of If nodes matches the selected button and routes to the relevant guidance.
5. Answer: A Text Message delivers a practical checklist and a recommended next move.
6. Human support (optional): If the user chooses “Talk to a human,” the workflow routes to Fallback with a handoff message.

• A Calypso messaging channel that supports interactive buttons (commonly WhatsApp).
• (Optional) A configured handoff destination/department for the Fallback node.
• No additional credentials are required for this workflow as written.