Meeting-Proof Decision Signals

This workflow turns messy branch metrics, conversation notes, and attribution “facts” into decision-shaped guidance—fast. It starts by attempting a Knowledge Base answer (so repeat questions get consistent answers), then routes people through a set of practical checks when the situation is nuanced or the data looks suspiciously clean.

It’s designed for the moment right before a confident meeting goes off the rails: you get a short menu of common decision traps (trusting the wrong branch numbers, dirty signals, over-trusting automation, misreading comparisons), and each path returns a tight playbook you can act on immediately.

• Knowledge Base-first responses for consistency on repeat questions
• Button-driven routing into decision-shaped signal checks (no free-form wandering)
• Dirty-signal prompts that flag what breaks first (definitions, denominators, timing, incentives)
• Clear guidance on when to trust automation vs when to require human review
• Built-in human handoff path for contentious or high-stakes calls

1. Trigger: A user starts the workflow.
2. Knowledge Base policy: Calypso attempts to answer using your Knowledge Base. If it can’t, the workflow continues to routing.
3. Decision menu: The user picks what they need help with:
   • Trusting branch numbers vs polished noise
   • Spotting dirty signal before the meeting
   • Automation vs human judgment
   • Turning messy evidence into usable insight
   • Comparing branches/conversations/attribution
   • Building a signal culture (decisions, not slides)
   • Talk to a human
4. Routing: The workflow matches the selected button and sends the corresponding guidance message.
5. Human handoff (optional): If the user selects Talk to a human, the workflow hands off to your configured team.
6. Default fallback: If no selection matches, the workflow routes to a general handoff message.

• Calypso Knowledge Base: Recommended (this workflow uses a Knowledge Base policy first). No credentials are required in the workflow itself.
• Handoff department: Configure an internal department (e.g., “Analytics Support”) to receive the handoff for escalation paths.