Decision‑Ready Signal Checks

This workflow is a decision helper for the moment right before a team makes a confident mistake. It routes people through a few practical “signal checks” to decide which branch numbers are trustworthy, how to spot dirty signal hiding in clean dashboards, and when automation is safe versus when judgment is still required.

It starts with a short knowledge-base policy step (so answers stay consistent with your internal definitions), then offers a button menu. Each path returns a concise, meeting-ready checklist you can apply to branch metrics, conversation notes, and attribution claims—without “cleaning away” the inconvenient truth.

• Knowledge-base aligned coaching before any routing, so definitions stay consistent
• Button-based menu for decision-shaped questions (trust, dirty signal, automation vs judgment, comparisons, culture)
• Practical checklists designed for branch-level metrics, conversations, and attribution
• Clear escalation path to a human owner when the right move is “stop and verify”

1. Trigger: The workflow starts when a new request comes in.
2. Knowledge base alignment: The workflow applies your knowledge base policy to keep guidance consistent with internal definitions.
3. Choose a decision: The user selects a button:
   • Which branch numbers deserve trust?
   • How to spot dirty signal fast
   • Automation vs human judgment
   • Comparing branches & attribution pitfalls
   • Build a signal culture (not a slide culture)
   • Talk to a human
4. Receive the checklist: The workflow returns a targeted, meeting-ready set of checks for the chosen topic.
5. Escalate when needed: If Talk to a human is chosen, the workflow hands off to your designated team/department.

• No external credentials required.
• (Optional but recommended) Maintain definitions and measurement notes in your Calypso Knowledge Base so guidance matches your internal standards.
• If you want human handoff to work smoothly, ensure the referenced department exists and is staffed during coverage hours.