Branch Signal Truth Checks

This workflow turns “we have numbers” into “we have decision-grade evidence.” It routes people through a short menu of common signal problems (trustworthiness, dirty data, automation vs. judgment, messy evidence, comparisons, and culture) and returns crisp checklists you can apply before a confident meeting goes off the rails.

It also uses a knowledge-base step first: if your team has documented definitions (metric logic, attribution rules, branch event taxonomy), Calypso answers directly. If the question is vague or disputed, the flow pivots into a practical triage menu and—when needed—hands off to a human owner.

• Knowledge-base-first behavior to answer metric definition questions before routing into decision triage.
• Interactive menu of decision-shaped topics (trust, dirty signals, automation, comparisons, culture).
• “Meeting-proof” checklists delivered as ready-to-use message prompts.
• Human handoff path for disputes, unclear ownership, or high-stakes decisions.
• Loop-back design so operators can run multiple checks in one session.

1. Trigger: A user starts the workflow from chat.
2. Knowledge base check: Calypso attempts to answer using your saved internal guidance (definitions, rules, standards). If it can’t, it continues to the menu.
3. Choose a signal problem: The user picks one option from the interactive list (e.g., Which branch numbers deserve trust?).
4. Receive a decision checklist: The workflow returns a targeted set of checks and “what usually breaks first” warnings for the chosen topic.
5. Repeat or escalate: After the checklist, the workflow loops back to the menu. If the user selects Talk to a human, it hands off to your designated team.

• Optional: A populated Calypso Knowledge Base with your metric definitions, attribution rules, and branch event standards (recommended).
• No additional credentials are required for this workflow.
• Configure the Operations Analytics (or equivalent) team as the handoff destination in Calypso routing.