Branch Signal Reality Checks & Decision Prompts

This workflow is a fast, operator-friendly “signal coach” you can run inside Calypso conversations. It turns the vague, messy stuff—branch numbers, call notes, attribution debates, and “we all feel it’s working” energy—into concrete checks you can use before a confident meeting makes a confidently wrong decision.

It starts with a knowledge-base guided mode (so answers stay consistent with your internal definitions), then routes users through decision-shaped prompts: what to trust, how to spot dirty signal, when automation is safe, and what teams routinely misread when comparing branches and channels.

• Knowledge-base guided answers first, then structured routing for consistent guidance
• A menu of practical “reality checks” tied to common branch decision moments
• Built-in dirty-signal detection prompts to catch problems before leadership meetings
• Clear guidance on when automation is reliable and when judgment should override
• Optional human handoff path for edge cases and contentious debates

1. Trigger: The workflow starts when a conversation hits the Input node.
2. Knowledge base guidance: Signal Coach (KB mode) activates to keep terminology and definitions aligned.
3. Choose a decision prompt: Users get Signal menu: pick a reality check with common options (trust, dirty signal, automation vs judgment, messy evidence, comparisons, culture).
4. Routing: The workflow routes based on the selected button and sends a tailored text checklist for that scenario.
5. Next action: After the checklist, Next step offers two buttons: go back to the menu or request a human handoff.
6. Handoff (optional): If requested, the workflow sends the configured handoff message and routes to the Insights & Ops department.

• No external credentials required.
• (Optional) Populate your Calypso knowledge base with your definitions for branch KPIs, attribution rules, and “source of truth” systems so the KB-guided node stays consistent with your operating model.