Branch Signal Decision Radar
Turn messy branch numbers, conversations, and local events into decision-ready guidance—before polished noise turns into confident mistakes.
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Workflow Visualization
Rendered directly from the published workflow JSON.
Use the JSON view if you need to inspect or copy the exact structure.
Workflow guide
A practical operator-friendly explanation of how this automation works.
How it works
This workflow acts like a practical decision “spotter” for branch leaders: it helps you quickly pressure-test branch numbers, conversation signals, and attribution stories before they harden into a confident (wrong) meeting narrative.
It uses a knowledge-guided coaching step to keep advice consistent, then offers a menu of decision-shaped prompts—so teams can choose the situation they’re in (trusting branch metrics, spotting dirty signal, automation vs. judgment, comparing branches, etc.) and get crisp, usable guidance.
Key features
- Knowledge-guided coaching tone to keep responses grounded and non-academic
- Button-based menu so users self-triage into the right decision scenario fast
- Separate paths for the most common failure modes: “polished noise,” dirty signal, attribution traps, and branch comparisons
- Explicit guidance on when automation is safe—and when human judgment must stay in the loop
- Optional handoff path for cases that need a human review
Step-by-step
- Trigger: The workflow starts when a user begins a conversation (Input).
- Knowledge guidance: A Knowledge Base Policy sets the coaching style and keeps answers consistent across paths.
- Choose a scenario: An Interactive Message asks what the user is trying to decide and provides buttons.
- Route by choice: IF nodes route the user to the matching scenario.
- Get decision-ready guidance: A Text Message delivers a concise checklist and “watch-outs” tailored to the selected scenario.
- Escalate if needed: If the user chooses “Bring in a human,” the workflow sends a Fallback handoff message.
Setup requirements
- Calypso messaging channel that supports interactive buttons/lists for the menu step
- A published Knowledge Base connected to Calypso (recommended for best results)
- No external app credentials are required for this workflow
Ready to use this workflow?
Import this workflow into your Calypso account and start automating your processes.
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