Branch Metrics Trust Navigator

This workflow turns “we have numbers” into “we have decision-grade evidence.” It starts with a Knowledge Assistant pass (so common definitions and policies can be answered consistently), then routes the operator into one of several practical sense-check paths.

Each path delivers short, usable guidance aimed at preventing the most common failure mode: clean-looking metrics that quietly smuggle in bad sampling, shifting definitions, or attribution mirages—right up until the meeting where everyone sounds certain.

• Knowledge Assistant first, so standard definitions (KPI logic, attribution rules, branch event taxonomy) are answered consistently before routing.
• One-tap routing into decision-shaped scenarios: metric trust, dirty signals, branch comparisons, automation vs judgment, and messy evidence handling.
• Built-in “what to check next” prompts designed to stop confident wrong decisions early.
• Clear escalation path to a human (via handoff) when the situation is high-stakes or ambiguous.

1. User Input starts the workflow on any inbound prompt.
2. Knowledge Assistant attempts to answer using your Knowledge Base. If it can’t (or you want a structured path), it continues to routing.
3. Pick what you’re deciding presents buttons for the most common decision traps.
4. Based on the selected button, the workflow sends a targeted guidance message:
   1. Which branch numbers deserve trust? → a checklist for “decision-grade” branch metrics vs polished noise.
   2. Spot dirty signal before the meeting → fast tells for sampling drift, definition creep, and instrumentation “helpfulness.”
   3. Comparing branches & attribution → what teams repeatedly misread when comparing performance and conversation-driven outcomes.
   4. Automation vs human judgment → when to trust automated decisions and when to slow down.
   5. Messy evidence into usable insight → how to reduce chaos without cleaning away the truth.
   6. Talk to an analyst → hands off to a human team for high-risk decisions.

• Calypso Knowledge Base connected and populated with your KPI definitions, branch event taxonomy, and attribution rules.
• No additional credentials are required for this workflow as shipped.